What to do?


What must I do to get the pre-authorisation number?

You need to phone us on 0860 102 493 and make sure you have the following details with you

  • your membership number
  • the name and details of the patient
  • the reason for hospital admission or procedure
  • the date of admission
  • the contact details and practice number of the referring doctor
  • the contact details and practice number of the specialist
  • the name and practice number of the hospital or day clinic
  • the procedure code (CPT), diagnosis code (ICD-10) and tariff code (these details are available from your treating doctor)