To access some of your benefits you need to phone us for an authorisation number before the time
You need to get pre-authorisation from us when you visit/consult a doctor that does not belong to the Ingwe Active Network. Please remember this benefit is limited to 1 visit per person or 2 visits per family per year and it includes out- of- network and emergency visits. The portion you will need to pay is only the first R 100 of the claim. To avoid having to pay the bill from your own pocket, phone 0860 102 493
You also need pre-authorisation for any specialist and physiotherapy treatment. This benefit is limited to 2 visits per year,The portion you will need to pay is only the first R 100 of the claim. Remember to contact us on 0860 102 493 before you make use of this benefit.