We cover you for unlimited emergency evacuation via Netcare 911.
If you need emergency transport, please phone Netcare 911 on 082 911. The ambulance staff will assess your injuries and decide on the most suitable hospital to take you to.
If you are admitted directly to hospital as a result of an emergency, a member of your family or a friend must notify us on the first working day after the admission.
The emergency / casualty units at the hospitals are private facilities (not part of the hospital) and may ask you to pay for the service and then claim back from Momentum Health. For out-of-network doctors and emergency consultations, authorisations are valid for 3 days only.
You have 1 visit per beneficiary, with a maximum of 2 visits per family per year.You will need to pay the first R 100 of the account from your own pocket. You need to contact us on 0860 102 493 within 72 hours of the consultation to get authorisation, otherwise you will need to pay 30% of the account from your own pocket.
Call us on 0860 102 493 for pre-authorisation.