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For international students to obtain a study permit at South African academic institutions it is compulsory to provide proof of medical cover with a South African registered medical scheme.
Ingwe Option
A healthcare solution designed to give students outstanding care at affordable rates. You have cover for hospitalisation up to R900 000 per year. For your hospitalisation cover, you can choose to use either the Ingwe Network of private hospitals, or State hospitals for an even lower monthly contribution. For chronic treatment and day-to-day benefits, such as doctors’ visits or prescribed medicine, you may choose between CareCross or Prime Cure facilities.
Access Option
The Access Option provides unlimited cover for hospitalisation at the Access Network of private hospitals. For chronic treatment and day-to-day benefits, such as doctors’ visits or prescribed medicine, you may choose between CareCross, Medicross or Prime Cure facilities.
Additional Benefits
- Free access to Go Health Rewards.
- Free access to a 24-hour toll-free Health Advice.
- Unlimited ambulance services including emergency evacuation through Netcare 911.
- Comprehensive HIV Wellness Programme.
How to make Ingwe / Access work for you
| Pre-authorisation |
Phone for a pre-authorisation number when you need to go to hospital 0800 002 449 |
| Doctor visits & medicine |
- Your allocated service provider is the starting point for all consultations, medical care and medication.
- Make an appointment to see the doctor and phone for cancellation.
- Ask your doctor to only prescribe medicine on the medicine list (formulary).
- Have your membership card with you at all times.
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| Out-of-network / emergency & specialist benefits |
- Phone 0800 002 449 for a pre-authorisation number.
- You may use your emergency benefits to visit any doctor after hours.
- Emergency and specialist benefits are limited - refer to specific benefits of the options.
- Your allocated provider will refer you to the best specialist for treatment.
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Contact Details
| Customer Care |
0860 102 493 |
| Hospital Pre-authorisation |
0800 002 449 |
| Emergency Evacuation |
082 911 |
| Health Advice Line |
0800 002 449 |
| Chronic Medication & Disease Management |
0800 002 449 |
| Fighting Fraud |
0860 673 000 |
| PrimeCure |
0861 665 665 |
| CareCross |
0860 101 159 |
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