You may cancel your membership before your medical cover starts and apply for a refund.Please note: Only the principal member may request to cancel membership and we are not allowed to action requests from other parties to terminate the medical cover.
Your medical cover starts on the date indicated on your confirmation letter. If your study plans have changed, you need to let us know one month before your start date.
We cannot backdate any cancellation or change request, if we receive it late.
Types of refunds (the requirements and documentation to be submitted differs per type of refund)
Please note the requirements and documentation to be submitted differs per type of refund